Title: Hotjar Author: Hotjar Published: Mutarama 16, 2019 Last modified: Ukwakira 25, 2023 --- Search plugins ![](https://ps.w.org/hotjar/assets/banner-772x250.jpg?rev=2617027) This plugin **hasn’t been tested with the latest 3 major releases of WordPress**. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress. ![](https://ps.w.org/hotjar/assets/icon-256x256.png?rev=2617027) # Hotjar By [Hotjar](https://profiles.wordpress.org/hotjar/) [Download](https://downloads.wordpress.org/plugin/hotjar.1.0.16.zip) * [Details](https://kin.wordpress.org/plugins/hotjar/#description) * [Reviews](https://kin.wordpress.org/plugins/hotjar/#reviews) * [Installation](https://kin.wordpress.org/plugins/hotjar/#installation) * [Development](https://kin.wordpress.org/plugins/hotjar/#developers) [Support](https://wordpress.org/support/plugin/hotjar/) ## Description Hotjar helps you to connect the dots between what your users do and why—so you can confidently create and optimize user experiences that convert. See what your users see, ask how they feel, and connect 1:1, all from one powerful and intuitive platform. **Hotjar Observe:** * **Visualize user behavior** – Heatmaps visually represent where users click, move, and scroll on your site. With this context, you’ll be inspired with simple ways to improve your site. * **Put yourself in their shoes** – Watch recordings of real user behavior on your site. See visitors’ clicks, mouse movements, u-turns, and rage clicks. Learn what frustrates users and resolve issues early. * **Measure conversions and learn why users drop off** – Visualize your conversion flows with Funnels, and understand where your users are getting stuck by zooming into relevant recordings. * **Explore and understand your metrics** – Trends connects the dots between numbers and user behavior insights so you can visualize your most important metrics and find the recordings and heatmaps of the underlying user behavior with a single click. **Hotjar Ask:** * **Hear from your users** – Surveys bring voice-of-customer to your decision-making. Gathering evidence for a landing page or feature? Use a targeted Survey to validate your ideas and better understand your users. * **Get feedback with context** – A real-time suggestion box on your site, Feedback lets users express frustration or delight about individual parts of your site, right down to the page, form, or image they’re looking at. **Hotjar Engage:** * **Connect with users** – Automate the recruitment, scheduling, and hosting of moderated user interviews, and focus on what matters the most—connecting with users. **Hotjar Platform:** * **Stay on top of your user metrics** – Use your Dashboard to get a high-level view of user data and spot issues before they become serious, identify trends, and find deeper insights. * **Integrate Hotjar with the tools you love** – Connect Hotjar with thousands of popular apps, so you can automate your work and have more time for what matters most—no code required. This plugin provides a simple installation of Hotjar on your WordPress site. [Sign-up for your free trial today](https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin)! ## Screenshots * [[ * The settings interface. Add your unique Hotjar Site ID to the empty field, and Save Changes to install the Hotjar script for that site. * [[ * After saving you will see this success message. Click the link to verify your installation was successful. * [[ * Success! If you see this message Hotjar is installed on your site. Visit [Insights](https://insights.hotjar.com) to configure the Hotjar tools on your site. ## Installation #### Simple installation The Hotjar plugin is available to install via the WordPress plugin library and you can install it directly from within your WordPress dashboard. For a step-by-step installation guide, check out [our handy help doc](https://help.hotjar.com/hc/en-us/articles/115009340247-WordPress). #### Manual installation Alternatively, you can install manually: 1. Download the Hotjar plugin as a zip file. 2. Upload the folder `hotjar` to the `/wp-content/plugins/` directory 3. Activate the plugin through the ‘Plugins’ menu in WordPress #### Configuration After installation, [configure the plugin](https://youtu.be/A0-xOfbX6eM?t=25) by visiting Settings -> Hotjar and entering your unique Hotjar Site ID. You can find your Site ID from [the Sites & Organisations list](https://insights.hotjar.com/site/list) in Insights. ## FAQ ### Do I need a Hotjar account to use this plugin? Yes. You can [sign up for a free Hotjar account](https://insights.hotjar.com/register?utm_source=wordpress&utm_medium=plugin) which provides access to all our features including heatmaps, recordings and feedback tools. ### I’ve set up Hotjar, what now? You can enable, disable and enable all the Hotjar features from within the [Insights app](https://insights.hotjar.com/?utm_source=wordpress&utm_medium=plugin). Any changes will be reflected immediately on the site(s) where you have the Hotjar script installed. For more information on getting started with Hotjar [visit our help center](https://help.hotjar.com/hc/en-us). ### Where can I find out more about Hotjar? [Visit our website](https://www.hotjar.com/?utm_source=wordpress&utm_medium=plugin) to learn more about Hotjar and how you can use it to start gaining insights into how users use your site. ### What are the Hotjar Terms of Service? The full [terms of service are available here](https://www.hotjar.com/legal/policies/terms-of-service/?utm_source=wordpress&utm_medium=plugin) together with other legal and privacy documentation. If you have further questions do not hesitate to reach out to our support. ### Is Hotjar GDPR compliant? We’ve built Hotjar with a [privacy by design](https://www.hotjar.com/privacy/gdpr-compliance/?utm_source=wordpress&utm_medium=plugin) approach and have developed a number of [compliance controls](https://www.hotjar.com/legal/compliance/gdpr-commitment/?utm_source=wordpress&utm_medium=plugin) for our customers to be able to use Hotjar in a GDPR compliant manner. ### Can my users opt-out? Yes. Hotjar respects the Do Not Track header and users can also opt-out on a per- browser basis by visiting [Hotjar opt out](https://www.hotjar.com/policies/do-not-track/?utm_source=wordpress&utm_medium=plugin). ### How do I remove Hotjar from my site? You can uninstall this plugin at any time to remove Hotjar from your site. Data which has been collected can be removed through the Insights interface, or by deleting your site or account. For more information see our [data retention documentation.](https://help.hotjar.com/hc/en-us/articles/115011640427-Data-Retention?utm_source=wordpress&utm_medium=plugin). ## Reviews ![](https://secure.gravatar.com/avatar/c9b156485b26ddb50502202047804eab4b2b4881799641288280d846e64d85ab? s=60&d=retro&r=g) ### 󠀁[Used to be good](https://wordpress.org/support/topic/used-to-be-good-35/)󠁿 [Matt Lowe](https://profiles.wordpress.org/squelch/) Kamena 6, 2024 …Now it won’t even correctly verify the installation. The tracking script was in my website yet the HotJar control panel claimed over and over that it wasn’t when I tried to verify the installation. I tried FOUR different browsers, since it claimed that ad blocking in my primary browser was preventing it from working. The other 3 browsers have no ad-blocking extensions. Still no dice. I could see the requests reaching the site while trying to verify, and I even tested the requests that were made and, sure enough, the tracking script was installed. So… I’m done. I’ll find another way to tackle the task I needed to complete. My HotJar account is deleted and I will no longer be suggesting it to my customers. ![](https://secure.gravatar.com/avatar/a5a54b45304d9770988c109c984645a5d89c3f91a95432fcf37a853776bc5874? s=60&d=retro&r=g) ### 󠀁[doesn’t work](https://wordpress.org/support/topic/doesnt-work-3028/)󠁿 [karenelated](https://profiles.wordpress.org/karenelated/) Nzeri 3, 2023 the plugin states connection is verified on all pages I checked. The site says I need to complete the installation before continuing. ![](https://secure.gravatar.com/avatar/763d079b0d9ce8ca0a624a4b043b992fc9625d06a87ddf2b5b40315caed4f454? s=60&d=retro&r=g) ### 󠀁[My favourite analytics application](https://wordpress.org/support/topic/my-favourite-analytics-application/)󠁿 [kateeba](https://profiles.wordpress.org/kateeba/) Kamena 7, 2023 I have already tried a few analytics applications. However, I never found the right one. hotjar is easy to use and provides considerable insights even in the free version. Super. I can only recommend it. ![](https://secure.gravatar.com/avatar/fa1dc68cd4905fb21985fb43212491d2bdd395b3ee3c644784bf4e671bb28ae3? s=60&d=retro&r=g) ### 󠀁[Does not show up anywhere](https://wordpress.org/support/topic/does-not-show-up-anywhere/)󠁿 [tecbay](https://profiles.wordpress.org/tecbay/) Gicurasi 26, 2023 I know that Hotjar is awesome, but this plugin was useless to me. After activating, it does not show anywhere. All I’ve got is a folder in the plugins directory. ![](https://secure.gravatar.com/avatar/27cdf949c83a9cabb201234fb3eb7f57cc08244bde7c7e70f1fcb83d4cc280b2? s=60&d=retro&r=g) ### 󠀁[Unusable](https://wordpress.org/support/topic/unusable-64/)󠁿 [mbarabash](https://profiles.wordpress.org/mbarabash/) Gicurasi 23, 2023 Went against the better judgment of 1 star reviews and tried this plugin anyway. Manually placed the code and did the WooCommerce setup. The plugin still can’t receive data, but it gives a warning message that two code snippets are successfully installed. ![](https://secure.gravatar.com/avatar/b72d6aa55283741dc501ec0a832fe3d1887754e29e7208a0ac8621e44b1d3b4a? s=60&d=retro&r=g) ### 󠀁[Inconsistent](https://wordpress.org/support/topic/inconsistent-12/)󠁿 [davethemedic](https://profiles.wordpress.org/davethemedic/) Mata 28, 2023 The plugin worked only on one of my two sites. On the other site, I can see that it has added the tracking code to the header, but hotjar fails to find the code every time. Ironically, it worked on the site that had more plugins, features and custom code installed! Just doing it manually will likely save you time [ Read all 18 reviews ](https://wordpress.org/support/plugin/hotjar/reviews/) ## Contributors & Developers “Hotjar” is open source software. The following people have contributed to this plugin. Contributors * [ Hotjar ](https://profiles.wordpress.org/hotjar/) “Hotjar” has been translated into 15 locales. Thank you to [the translators](https://translate.wordpress.org/projects/wp-plugins/hotjar/contributors) for their contributions. [Translate “Hotjar” into your language.](https://translate.wordpress.org/projects/wp-plugins/hotjar) ### Interested in development? [Browse the code](https://plugins.trac.wordpress.org/browser/hotjar/), check out the [SVN repository](https://plugins.svn.wordpress.org/hotjar/), or subscribe to the [development log](https://plugins.trac.wordpress.org/log/hotjar/) by [RSS](https://plugins.trac.wordpress.org/log/hotjar/?limit=100&mode=stop_on_copy&format=rss). ## Changelog #### 1.0.16 * cross-site scripting vulnerability fixed. #### 1.0.15 * Updated description. #### 1.0.14 * Fixed a warning (PHP 8 compatibility). #### 1.0.13 * Tested on WP 6.0. #### 1.0.12 * Updated assets and tested on WP 5.8.1 #### 1.0.11 * Tested on WP 5.8. #### 1.0.10 * Tested on WP 5.7.2. #### 1.0.9 * Tested on WP 5.6. #### 1.0.8 * Tested on WP 5.5. #### 1.0.7 * Update description. #### 1.0.6 * Update changelog as well. #### 1.0.5 * Fix borked readme in the 1.0.4 tag. #### 1.0.4 * Tested up to bumped to 5.3.2 #### 1.0 * Initial release. ## Meta * Version **1.0.16** * Last updated **2 years ago** * Active installations **70,000+** * WordPress version ** 4.6 or higher ** * Tested up to **6.0.11** * Languages * [Dutch](https://nl.wordpress.org/plugins/hotjar/), [Dutch (Belgium)](https://nl-be.wordpress.org/plugins/hotjar/), [English (UK)](https://en-gb.wordpress.org/plugins/hotjar/), [English (US)](https://wordpress.org/plugins/hotjar/), [French (France)](https://fr.wordpress.org/plugins/hotjar/), [Galician](https://gl.wordpress.org/plugins/hotjar/), [German](https://de.wordpress.org/plugins/hotjar/), [Italian](https://it.wordpress.org/plugins/hotjar/), [Lithuanian](https://lt.wordpress.org/plugins/hotjar/), [Persian](https://fa.wordpress.org/plugins/hotjar/), [Russian](https://ru.wordpress.org/plugins/hotjar/), [Spanish (Chile)](https://cl.wordpress.org/plugins/hotjar/), [Spanish (Mexico)](https://es-mx.wordpress.org/plugins/hotjar/), [Spanish (Spain)](https://es.wordpress.org/plugins/hotjar/), [Spanish (Venezuela)](https://ve.wordpress.org/plugins/hotjar/), and [Swedish](https://sv.wordpress.org/plugins/hotjar/). * [Translate into your language](https://translate.wordpress.org/projects/wp-plugins/hotjar) * Tags * [heatmaps](https://kin.wordpress.org/plugins/tags/heatmaps/)[hotjar](https://kin.wordpress.org/plugins/tags/hotjar/) [insights](https://kin.wordpress.org/plugins/tags/insights/)[recordings](https://kin.wordpress.org/plugins/tags/recordings/) [visual](https://kin.wordpress.org/plugins/tags/visual/) * [Advanced View](https://kin.wordpress.org/plugins/hotjar/advanced/) ## Ratings 2.9 out of 5 stars. * [ 7 5-star reviews ](https://wordpress.org/support/plugin/hotjar/reviews/?filter=5) * [ 2 4-star reviews ](https://wordpress.org/support/plugin/hotjar/reviews/?filter=4) * [ 0 3-star reviews ](https://wordpress.org/support/plugin/hotjar/reviews/?filter=3) * [ 1 2-star review ](https://wordpress.org/support/plugin/hotjar/reviews/?filter=2) * [ 8 1-star reviews ](https://wordpress.org/support/plugin/hotjar/reviews/?filter=1) [Your review](https://wordpress.org/support/plugin/hotjar/reviews/#new-post) [See all reviews](https://wordpress.org/support/plugin/hotjar/reviews/) ## Contributors * [ Hotjar ](https://profiles.wordpress.org/hotjar/) ## Support Got something to say? Need help? [View support forum](https://wordpress.org/support/plugin/hotjar/)